Last updated: 7 July 2026
Who We Are
DF Team Ltd (Company No. 14383544), trading as Debt Free Team, of 10 Broad O’ Th Lane, Shevington, Wigan, WN6 8EA, is the data controller for the personal information you provide through this website.
Debt Free Team is a commercial introducer. We are not a lender, we do not provide debt advice, and we do not assess what solution is suitable for you.
What Information We Collect
When you use our contact form, we collect the information you choose to provide, which may include:
- Your name
- Email address
- Telephone number
- Any details you include in your message, which may relate to your debt or financial circumstances
We may also collect basic technical information automatically, such as your IP address and browser type, for security and site-performance purposes.
How We Use Your Information
We use your information to:
- Respond to your enquiry
- With your consent, pass your details to a partner firm so they can contact you to discuss the debt solutions available to you
- Meet our legal, regulatory and record-keeping obligations
Our legal basis for processing your information is your consent (for sharing with a partner firm) and our legitimate interest in responding to enquiries submitted to us.
Who We Share Your Information With
If you consent, we share your details with a partner firm (which may include a licensed Insolvency Practitioner or other regulated adviser) so they can contact you directly about your debt options. We may receive a fee or commission from the partner firm if you go on to use their services. We do not sell your personal information to third parties.
We may also share information with service providers who help us operate this website (for example, our website hosting and form-submission provider), and where required by law or regulatory bodies.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or to meet legal, regulatory or accounting requirements, after which it is securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent at any time where we rely on consent
To exercise any of these rights, please contact us using the details below.
Cookies
This website uses a limited number of cookies and similar technologies. For details of what these are and how to manage them, please see our Cookie Policy.
Contact Us
By email: help@debtfreeteamlive.co.uk
By telephone: 0161 560 5920
By post: Debt Free Team, 10 Broad O’ Th Lane, Shevington, Wigan, WN6 8EA
Complaints
If you have concerns about how we handle your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO):
ICO Helpline: 0303 123 1113
Website: ico.org.uk
DF Team Ltd (Company No. 14383544). ICO Registration Number: ZB726500. Registered Office: 10 Broad O’ Th Lane, Shevington, Wigan, WN6 8EA.